Dedicated customer care service for Agni 5G smartphone users

Domestic smartphone brand Lava on Tuesday announced a dedicated service manager for each AGNI 5G smartphone user for troubleshooting any issue, if required.

The smartphone users will also have access to doorstep services, wherein, Lava service representatives will collect the phone from registered customer addresses and deliver the product back to them after the requisite service free of cost, the company said in a statement.

“Lava AGNI Mitra, along with our 800+ service centres will ensure the most transparent as well as the most seamless service experience for all our AGNI customers,” said Satya Sati, Head-Customer Service, Lava International Limited.

In terms of specs, The phone comes with a 6.78-inch touchscreen display. Lava Agni 5G is powered by an octa-core MediaTek Dimensity 810 processor. It comes with 8GB of RAM. The Lava Agni 5G runs Android 11 and is powered by a 5000mAh battery. The Lava Agni 5G supports proprietary fast charging.

As far as the cameras are concerned, the Lava Agni 5G on the rear packs a quad camera setup featuring a 64-megapixel primary camera with an f/1.79 aperture; a 5-megapixel camera; a 2-megapixel camera, and a 2-megapixel camera. The rear camera setup has autofocus. It has a single front camera setup for selfies, featuring a 16-megapixel sensor.

Lava Agni 5G is based on Android 11 and packs 128GB of inbuilt storage. The Lava Agni 5G is a dual-SIM (GSM and GSM) mobile that accepts Nano-SIM and Nano-SIM cards.